Cannot start windows service during startup

[valbusagio]

Hi

we installed Omero on the windows XP operating system following the "OMERO.server Installation for Microsoft Windows" instructions.

The command prompt gives me this error message at startup:

C:\omero_dist>bin\omero admin start
No descriptor given. Using etc\grid\windefault.xml
[SC] StartService: OpenService FAILED 1060:

The specified service does not exist.


Waiting on startup. Use CTRL-C to exit
.............................Failed to startup after 5 minutes

We are using the folowing packages:
ActivePython-2.5.4.4-win32-x86.msi
Ice-3.3.1-VC8.0.msi
jre-6u16-windows-i586.exe
omero-Beta4.0.3.zip
postgresql-8.4.1-1-windows.exe



Any ideas?

[valbusagio]

Ok now Omero is working,

The problem was related to the way OMERO use to detect if a service is running or not. It search for the string 'does not exist' in this error message:

"[SC] StartService: OpenService FAILED 1060:

The specified service does not exist."

But if your locale is not set to English it will surely fail because in Italy for example the same error message is: 'Il servizio specificato non esiste'

I saw in a thread that this BUG was already submitted by someone else.

Solving immediately the bug is very easy you have to edit line 188 in the file lib/python/omero/plugins/admin.py and change the string 'does not exist' into the proper error message in your language.

Another problem was that I didn't understand from the documentation that the default user is 'root' 'password'. It means that when you use webAdmin for the first time you have to enter that user/password.

That's all.

[cxallan]

Yes, we've solved the locale issue in the code base and I'm glad you found the solution from the archive! We're also looking at making the various "users" more clear in the documentation.

Thanks for the feedback!