Omero.web and Client Log In Issue
Posted: Mon Mar 14, 2011 4:10 pmWe currently have an install of 4.2 on a RHEL machine which was working well until recently. Now no users can log into either the web or desktop clients. When attempting to log into the web client we receive "Error: Server is not responding, please contact administrator." I've tried looking through our log files and here and still cannot figure out our issue.
Here is the output from bin/omero admin diagnostics:
Please let me know what else you need to help diagnose our issue.
Here is the output from bin/omero admin diagnostics:
- Code: Select all
================================================================================
OMERO Diagnostics Beta4.2.1-r8614-Beta4.2-b41
================================================================================
Commands: java -version 1.6.0 (/usr/java/jdk1.6.0_21/bin/java -- 2 others)
Commands: python -V 2.6.5 (/opt/python/bin/python -- 2 others)
Commands: icegridnode --version 3.3.1 (/opt/Ice-3.3.1/bin/icegridnode)
Commands: icegridadmin --version 3.3.1 (/opt/Ice-3.3.1/bin/icegridadmin)
Commands: psql --version 8.1.21 (/usr/bin/psql)
Server: icegridnode running
Server: Blitz-0 inactive (disabled)
Server: DropBox inactive (disabled)
Server: FileServer active (pid = 29247, enabled)
Server: Indexer-0 inactive (disabled)
Server: MonitorServer inactive (disabled)
Server: OMERO.Glacier2 active (pid = 29252, enabled)
Server: OMERO.IceStorm active (pid = 29263, enabled)
Server: Processor-0 activating (enabled)
Server: Repository-1 error: node `repo' couldn't be reached:
the node is not active
Server: Tables-0 inactive (disabled)
Server: TestDropBox inactive (enabled)
Log dir: /var/home/omero/omero/var/log exists
Log files: Blitz-0.log 22.0 MB errors=1084 warnings=10619
Log files: Blitz-0.log.1 512.0 MB errors=119 warnings=237
Log files: Blitz-0.log.2 512.0 MB errors=31 warnings=50
Log files: Blitz-0.log.3 512.0 MB errors=122 warnings=147
Log files: Blitz-0.log.4 512.0 MB errors=24 warnings=35
Log files: Blitz-0.log.5 512.0 MB errors=89 warnings=154
Log files: Blitz-0.log.6 512.0 MB errors=40 warnings=54
Log files: Blitz-0.log.7 512.0 MB errors=28 warnings=39
Log files: Blitz-0.log.8 512.0 MB errors=1423 warnings=1530
Log files: Blitz-0.log.9 512.0 MB errors=8706 warnings=8738
Log files: DropBox.log 1.0 KB errors=4 warnings=0
Log files: FileServer.log 0.0 KB
Log files: Indexer-0.log 7.0 MB errors=363 warnings=3098
Log files: MonitorServer.log 1.0 KB errors=2 warnings=0
Log files: OMEROweb-DEBUG.log 18.0 KB errors=2 warnings=1
Log files: OMEROweb.log 1.0 MB errors=3306 warnings=27
Log files: Processor-0.log 3.0 MB errors=973 warnings=6811
Log files: Processor-0.log.1 4.0 MB errors=1394 warnings=9758
Log files: Processor-0.log.2 4.0 MB errors=1394 warnings=9758
Log files: Processor-0.log.3 4.0 MB errors=1394 warnings=9757
Log files: Processor-0.log.4 4.0 MB errors=425 warnings=6149
Log files: Processor-0.log.5 4.0 MB
Log files: Processor-0.log.6 4.0 MB
Log files: Processor-0.log.7 4.0 MB
Log files: Processor-0.log.8 4.0 MB errors=0 warnings=20
Log files: Tables-0.log n/a
Log files: TestDropBox.log n/a
Log files: master.err 3.0 KB
Log files: master.out 0.0 KB
Log files: Total size 4682.53 MB
Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:PATH=/usr/java/jdk1.6.0_21/bin/:/usr/kerberos/sbin:/usr/kerberos/bin:/usr/java/jdk1.6.0_21/bin/:/opt/python/bin:/opt/Ice-3.3.1/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/root/bin:/root/bin
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=/opt/python/lib::/usr/local/samba/lib:/usr/local/lib
Environment:DYLD_LIBRARY_PATH=(unset)
OMERO data dir: '/ext/omero' Exists? True Is writable? True
OMERO.web status... [RUNNING] (PID 12136)
Please let me know what else you need to help diagnose our issue.