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upgraded and now omero not starting

PostPosted: Sun Nov 17, 2013 5:42 pm
by michael_ornl
good day all,

we upgraded our omero server (postgres and omero/ice) now the server will not start. here is the output of diagnostics and attached are the log files generated from omero admin start.

there seem to be some errors but i cannot tell which are the relevant ones. thanks for any help!

--- michael


omero@emerald:~> omero admin diagnostics

================================================================================
OMERO Diagnostics 4.4.9-ice35-b98
================================================================================

Commands: java -version 1.7.0 (/usr/bin/java)
Commands: python -V 2.6.8 (/usr/bin/python)
Commands: icegridnode --version 3.5.1 (/usr/bin/icegridnode)
Commands: icegridadmin --version 3.5.1 (/usr/bin/icegridadmin)
Commands: psql --version 9.1.9 (/usr/bin/psql)

Server: icegridnode not started

Cannot list deployed applications.

Log dir: /usr/local/omero/var/log exists

Log files: Blitz-0.log 34.0 KB errors=8 warnings=0
Log files: DropBox.log 1.0 KB errors=2 warnings=1
Log files: FileServer.log 0.0 KB errors=1 warnings=0
Log files: Indexer-0.log 3.0 KB errors=2 warnings=0
Log files: MonitorServer.log 0.0 KB errors=1 warnings=0
Log files: OMEROweb.log n/a
Log files: PixelData-0.log 3.0 KB errors=2 warnings=0
Log files: Processor-0.log 17.0 KB errors=10 warnings=5
Log files: Tables-0.log 19.0 KB errors=10 warnings=5
Log files: TestDropBox.log n/a
Log files: master.err 106.0 KB errors=568 warnings=0
Log files: master.out 0.0 KB
Log files: Total size 0.53 MB

Parsing Blitz-0.log:[line:34] => Server restarted <=

Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:OMERO_TEMPDIR=(unset)
Environment:PATH=/home/omero/bin:/usr/local/bin:/usr/bin:/bin:/usr/bin/X11:/usr/X11R6/bin:/usr/games:/usr/lib/mit/bin:/usr/lib/mit/sbin:/usr/local/omero/bin
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)

OMERO data dir: '/OMERO' Exists? True Is writable? True
OMERO temp dir: '/home/omero/omero/tmp' Exists? True Is writable? True (Size: 0)
OMERO.web status... [NOT STARTED]

Re: upgraded and now omero not starting

PostPosted: Mon Nov 18, 2013 8:03 am
by jmoore
Thanks for the logs. From Blitz-0.log I'd say you're facing the same issue as mentioned recently on the mailing list:

http://lists.openmicroscopy.org.uk/pipermail/ome-users/2013-November/004049.html

Do you still have Ice 3.4 available? If so, I'd suggest choosing the Ice 3.4 server download:

http://downloads.openmicroscopy.org/omero/4.4.9/artifacts/OMERO.server-4.4.9-ice34-b98.zip

Let us know how that works for you.
~Josh

Re: upgraded and now omero not starting

PostPosted: Mon Nov 18, 2013 3:51 pm
by michael_ornl
yes! downgrading ice to 3.4.2 did the trick! thanks :-)

--- michael