Open Microscopy Environment

Hello All,

I've just quasi-finished an installation of omero 5.0.2 on a vm for testing at my institution. I am running CentOS 6.5 and followed the instructions on the omero website to the best of my abilities -- they were fairly confusing for a first-timer. I am able to access the omero webclient, but I get the following error when attempting to use omero.insight:

Failed to log onto omero. Please check the port or try again later.

I am running in development mode with debug on. I can see the following lines come up when I start omero.insight; however, I don't see any debug information when I try to connect.

"GET /static/webstart/jars/ehcache-core-2.6.2.jar HTTP/1.1" 404 1714

Here is some debug information in case it is useful:

================================================================================
OMERO Diagnostics 5.0.2-ice34-b26
================================================================================

Commands: java -version 1.7.0 (/usr/bin/java)
Commands: python -V 2.6.6 (/usr/bin/python)
Commands: icegridnode --version 3.4.2 (/usr/bin/icegridnode)
Commands: icegridadmin --version 3.4.2 (/usr/bin/icegridadmin)
Commands: psql --version 8.4.20 (/usr/bin/psql)

Server: icegridnode running
Server: Blitz-0 active (pid = 2063, enabled)
Server: DropBox active (pid = 2297, enabled)
Server: FileServer active (pid = 2086, enabled)
Server: Indexer-0 active (pid = 2082, enabled)
Server: MonitorServer active (pid = 2083, enabled)
Server: OMERO.Glacier2 active (pid = 2077, enabled)
Server: OMERO.IceStorm active (pid = 2092, enabled)
Server: PixelData-0 active (pid = 2093, enabled)
Server: Processor-0 active (pid = 2094, enabled)
Server: Tables-0 active (pid = 2100, enabled)
Server: TestDropBox inactive (enabled)

OMERO: SSL port 4064
OMERO: TCP port 4063

Log dir: /home/tech/omero/OMERO.server-5.0.2-ice34-b26/var/log exists

Log files: Blitz-0.log 1.0 MB errors=5 warnings=15
Log files: DropBox.log 15.0 KB errors=8 warnings=7
Log files: FileServer.log 1.0 KB
Log files: Indexer-0.log 148.0 KB errors=4 warnings=11
Log files: MonitorServer.log 4.0 KB
Log files: OMEROweb.log 830.0 KB errors=98 warnings=0
Log files: OMEROweb_request.log 47.0 KB errors=96 warnings=1
Log files: PixelData-0.log 87.0 KB errors=4 warnings=8
Log files: Processor-0.log 6.0 KB errors=0 warnings=2
Log files: Tables-0.log 7.0 KB errors=0 warnings=2
Log files: TestDropBox.log n/a
Log files: master.err 7.0 KB errors=0 warnings=12
Log files: master.out 0.0 KB
Log files: Total size 2.56 MB


Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:OMERO_TEMPDIR=(unset)
Environment:PATH=/usr/lib64/qt-3.3/bin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/sbin:/home/brossetti/omero/OMERO.server/bin:/home/brossetti/bin:/home/tech/omero/OMERO.server/bin
Environment:PYTHONPATH=(unset)
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)

OMERO data dir: '/OMERO' Exists? True Is writable? True
OMERO temp dir: '/home/tech/omero/tmp' Exists? True Is writable? True (Size: 0)
OMERO.web status... DEVELOPMENT: You will have to check status by hand!

I believe that I have correctly opened ports 80,443,4080,and 4064.

Any suggestions would be greatly appreciated.

Thanks!
Blair

Apparently, the act of writing out my problem helped me realize the issue. I just noticed that in the diagnostic information the TCP port is 4063, which I had not opened yet. Once I opened 4063, omero.insight was able to connect properly.

The ports I currently have opened are: 80, 443, 4063, 4064, and 4080. Through trial and error, I've discovered that 4063 and 4080 are necessary, but does anyone know if the others are required?

Thanks,
Blair

Hi Blair,

information about ports to open can generally be found in the Sysadmin documentation. You should have all the required ports opened for using both clients: OMERO.insight and OMERO.web.

Sebastien

Thanks, Sebastien! That link is very helpful.

Cheers,
Blair