Blitz-0, Dropbox, Indexer going dead

[tuco]

Hi,
I've got Omero.server 4.2 running on a windows XP machine. While the server is running normally, sometimes the Blitz-0, Dropbox, and the Indexer go inactive without any apparent reason. When that happens, users cannot log in... If I stop omero (>bin\omero admin stop) and then start it again, everything works fine, until the aforementioned components go inactive again. Is the inactivation related to windows going to sleep/stand by? How can I configure Omero.server to keep it running all the time? Or do I have to configure windows so that it never goes to sleep?

Here is the output of the diagnostics:

C:\omero_dist>bin\omero admin diagnostics

================================================================================
OMERO Diagnostics Beta-4.2.0-r7571-b29
================================================================================

Commands: java -version 1.6.0 (C:\WINDOWS\system32\java.EXE)
Commands: python -V 2.6.5 (C:\Python26\python.EXE)
Commands: icegridnode --version 3.3.1 (C:\Ice-3.3.1-VC90\bin\icegridnode.EXE)
Commands: icegridadmin --version 3.3.1 (C:\Ice-3.3.1-VC90\bin\icegridadmin.EXE)
Commands: psql --version 8.4.3 (C:\Program Files\PostgreSQL\8.4\bin\psql.EXE)

Server: icegridnode running
Server: Blitz-0 inactive (disabled)
Server: DropBox inactive (disabled)
Server: FileServer active (pid = 45344, enabled)
Server: Indexer-0 inactive (disabled)
Server: MonitorServer active (pid = 44280, enabled)
Server: OMERO.Glacier2 active (pid = 29620, enabled)
Server: OMERO.IceStorm active (pid = 29644, enabled)
Server: Processor-0 activating (enabled)
Server: Repository-1 error: node `repo' couldn't be reached:
the node is not active
Server: Tables-0 inactive (disabled)
Server: TestDropBox inactive (enabled)

Log dir: C:\omero_dist\var\log exists

Log files: Blitz-0.log 144.0 MB errors=147 warnings=391
Log files: DropBox.log 51.0 KB errors=45 warnings=24
Log files: FileServer.log 17.0 KB
Log files: Indexer-0.log 836.0 KB errors=95 warnings=231
Log files: MonitorServer.log 28.0 KB errors=0 warnings=9
Log files: OMEROweb.log 11.0 KB errors=24 warnings=0
Log files: Processor-0.log 422.0 KB errors=118 warnings=825
Log files: Processor-0.log.1 4.0 MB errors=1397 warnings=9773
Log files: Processor-0.log.2 4.0 MB errors=1397 warnings=9778
Log files: Processor-0.log.3 4.0 MB errors=1378 warnings=9685
Log files: Tables-0.log n/a
Log files: TestDropBox.log n/a
Log files: master.err 0.0 KB
Log files: master.out 0.0 KB
Log files: Total size 160.99 MB

Parsing Blitz-0.log:[line:42] => Server restarted <=
Parsing Blitz-0.log:[line:247] => Server restarted <=
Parsing Blitz-0.log:[line:1816] => Server restarted <=
Parsing Blitz-0.log:[line:228125] => Server restarted <=
Parsing Blitz-0.log:[line:232912] => Server restarted <=
Parsing Blitz-0.log:[line:233861] => Server restarted <=
Parsing Blitz-0.log:[line:239920] => Server restarted <=
Parsing Blitz-0.log:[line:264049] => Server restarted <=
Parsing Blitz-0.log:[line:275918] => Server restarted <=
Parsing Blitz-0.log:[line:328585] => Server restarted <=
Parsing Blitz-0.log:[line:377141] => Server restarted <=
Parsing Blitz-0.log:[line:377433] => Server restarted <=
Parsing Blitz-0.log:[line:381966] => Server restarted <=
Parsing Blitz-0.log:[line:570734] => Server restarted <=
Parsing Blitz-0.log:[line:570955] => Server restarted <=
Parsing Blitz-0.log:[line:570974] => Server restarted <=
Parsing Blitz-0.log:[line:1063147] => Server restarted <=

Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:PATH=C:\Python26\Scripts;C:\Python26\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32
\Wbem;C:\Program Files\MATLAB\R2010a\runtime\win32;C:\Program Files\MATLAB\R2010a\bin;C:\Program Fil
es\MATLAB\R2009a\bin;C:\Program Files\MATLAB\R2009a\bin\win32;C:\Program Files\Common Files\Autodesk
Shared\;C:\Ice-3.3.1-VC90\bin;C:\Program Files\PostgreSQL\8.4\bin;C:\Documents and Settings\Erdem\A
pplication Data\Python\Scripts
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)

You would probably like to see the log files. Where should I upload them?

Thanks

[jmoore]

It would be great to see the log files. If you click on "Reply" under the message box, there's a blue tab "Upload attachment" where you can upload your file or files. (Uploading all of them zipped together is fine)

For production, the OMERO server machine should be always-up and neither sleep nor standby. For testing, however, I frequently sleep my laptop and the server comes back up. That's under Mac OSX, though. It is known, however, that OMERO poorly handles changing networks / ip addresses. If after sleep your Windows machine obtains a new ip address from DHCP (or similar), that would certainly cause problems.

Cheers,
~Josh.

[tuco]

OK, here are the log files.

tuco

[jmoore]

Were there other Blitz-0.logs in the var\log directory? Your output from bin\omero admin diagnostics shows many restarts, but the Blitz-0.log file you attached only shows one complete start up. Older files would be named Blitz-0.log.1, .2, etc. Having the master.our and master.err files would also be useful.

Thanks,
~Josh