Error: Omero.insight

[Anand]

Hello Blazej,

Thanks for the reply. As per your suggestion, I uninstalled PyWin32 and and installed Python26 and PyWin32 after rebooting the system. But the problem still persists. Does the problem occur because the Windows is 64 bit and the rest of the application 32 bit? In that case should I try installing all the 64 bit version of the applications?

Regards,
Anand

[jmoore]

Hi Anand,

you could certainly re-try with 64bit across the board, but there are likely to be other pitfalls. When I've had trouble the the pywin32 install previously, I've re-installed and un-installed it multiple times. Can you perhaps try opening a console as an admin ("Run as...") and execute the installer with it? There's some odd combination of how you installed python and how you install pywin32 which must work properly together, but unfortunately, I don't know how you did each, so it's quite difficult to tell what will work for you.

Best wishes,
~Josh

[Anand]

Hi Josh,

Thanks for the reply. I have now installed all the 64-bit versions of all the applications. But this time I am using Python 2.7.5 instead of Python 2.6.x. On issuing the "omero admin diagnostics" command following is displayed:
------------------------------------
C:\OMERO.server\bin>omero admin diagnostics
********************************************************************************


ERROR: Could not import omero.cli! (DLL load failed: The specified modul
e could not be found.)

This means that your installation is incomplete. Contact
the OME mailing lists for more information:

http://www.openmicroscopy.org/site/community

If you are building from source, please supply the build log
as well as which version you are building from. If you
downloaded a distribution, please provide which link you
used.

********************************************************************************


Debugging Info:
--------------
CWD=C:\OMERO.server\bin
VERSION=2.7.5 (default, May 15 2013, 22:44:16) [MSC v.1500 64 bit (AMD64
)]
OMERO_HOME=None
PYTHONPATH=['C:\\OMERO.server\\lib\\python', 'C:\\OMERO.server\\var\\lib
', 'C:\\OMERO.server\\bin', 'C:\\OMERO.server\\lib\\python', 'C:\\ZeroC\\Ice-3.4
.2\\python\\x64', 'C:\\ZeroC\\Ice-3.4.2\\python', 'C:\\Windows\\system32\\python
27.zip', 'C:\\Python27\\DLLs', 'C:\\Python27\\lib', 'C:\\Python27\\lib\\plat-win
', 'C:\\Python27\\lib\\lib-tk', 'C:\\Python27', 'C:\\Python27\\lib\\site-package
s', 'C:\\Python27\\lib\\site-packages\\win32', 'C:\\Python27\\lib\\site-packages
\\win32\\lib', 'C:\\Python27\\lib\\site-packages\\Pythonwin', 'C:\\OMERO.server\
\lib\\fallback']


C:\OMERO.server\bin>
------------------------------------
Is Python27 supported or do I have to revert back to Python26? Kindly suggest.

Regards,

Anand

[Anand]

Hi,

It's confirmed that Python 2.7.5 is not supported.

Anand

[jmoore]

Anand, yes, sorry: Python 2.7 is not supported with your Ice version. If you compile Ice 3.3 or Ice 3.4 against Python 2.7, then you can use the two of those together. But neither ZeroC nor the OME team provide pre-built binaries in that combination.

Cheers,
~Josh.

[Anand]

Hi Josh,

Thanks for the prompt reply. I am now using Python 2.6.6 and Ice 3.4.

Regards,
Anand