Server Error 500; ... lib/python/omeroweb/webgateway/views.p

[Kouichi_C_Nakamura]

Hello,

When I tried to login our new OMERO server, accessing `xxxx/webclient` as a registered user (with write access) resulted in the following Server Error 500. I have no idea where to start in order to fix this. Does anyone have any guess or suggestion, please?

Code: Select all

{"stacktrace": "Traceback (most recent call last):\n 
File \"/opt/omero/web/OMERO.py-5.4.9-ice36-b101/lib/python/omeroweb/webgateway/views.py\",
line 1345, in wrap\n    rv = f(request, *args, **kwargs)\n 
File \"/opt/omero/web/OMERO.py-5.4.9-ice36-b101/lib/python/omeroweb/webgateway/views.py\",
line 1758, in open_with_options\n    viewer['id'] = ow[0]\nKeyError: 0\n", "message": "0"}


Best,
Kouichi

[manics]

Hi Kouichi

Could you tell us how you installed your server, including the operating system and version of dependencies you're used, and whether you made any customisations? Have you checked your OMERO.server, OMERO.web and nginx or other web-server logs?